UK watchdog orders Spanish car hire firms to reveal hidden costs

CMA takes cross-border action against companies accused of misleading practices

Britain’s competition authorities have for the first time taken cross-border action against Spanish car hire firms, following widespread complaints about misleading practices.

Two major hire firms operating in Spain, Centauro and Record Go, have been ordered by the UK’s Competition and Markets Authority to change the way they tell customers about charges. Goldcar, another major player in the Spanish holiday car market, has also been brought under a separate enforcement regime that applies to the big five car hire companies in Europe, following its recent acquisition by Europcar.

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