UK firms overcharging loyal customers could soon face instant fines

Watchdog could get new powers over mobile, broadband and insurance providers

Firms that exploit consumer loyalty by overcharging longstanding customers could soon face instant fines under plans unveiled by the government.

The “loyalty penalty” is estimated to be costing customers more than £4bn a year, according to consumer groups.

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From our friends over at the : Business | The Guardian

 

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