Complaints against betting firms up almost 5,000% in five years

Gambling Commission figures obtained by BBC Panorama show record 8,266 complaints in 2018

Customer complaints about British betting companies have increased by almost 5,000% over the past five years, with problem gamblers alleging that bookies continue to entice them to bet even after they have pleaded to be left off mailing lists.

The figures, obtained by BBC Panorama from the Gambling Commission regulator, show there were a record 8,266 complaints in 2018, compared with just 169 in 2013.

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