UK’s biggest suit seller is trimming its tailoring range as changing habits keep formal garb on the pegSuits you sir? Maybe it doesn’t any more. Sales of formal tailoring have taken a fresh dive as chinos and trainers replace suits and ties in the offi…Read more
New Look, Carpetright, Moss Bros, Mothercare and Kingfisher are among those under pressureNumber of shops: 593Employees: 15,300 Continue reading…Read more
Flooring retailer says it will close more stores and suit hire firm issues profits warningThe gloom on the high street deepened on Wednesday as struggling Carpetright said it would close more stores, Moss Bros issued a stark profits warning, B&Q re…Read more
Rolling coverage of the Federal Reserve decision on US interest rates, and Jerome Powell’s first press conference as Fed chair Powell: Trade is becoming a risk to the outlookNewsflash: The Fed has hiked US interest rates to 1.75%Fed: The outlook has st…Read more
The firm failed to deliver on time, but denies any issue with its customer service
The gentleman’s outfitters Moss Bros invites bridegrooms to “start [their] forever looking [their] sharpest ever”. For some of its customers, however, the only sharpness is the pain when their hired suits fail to turn up in time.
Londoner Barry Koolen was supposed to be celebrating with friends on the night before his wedding. Instead, he was battling crowds in a shopping centre to buy an emergency outfit for the big day. With 18 hours to go until the service, Moss Bros’s hire division had failed to deliver two of the Ted Baker suits he had ordered for himself and three groomsmen. “I thought I had got organised super-early when we were fitted two months before the wedding day,” he says. “But two days beforehand when I was due to collect them, I was told the branch was closed and the suits would have to be couriered to me that afternoon.”Read more
I ordered eight suits for my wedding but the paperwork had on it the wrong suit and no bulk discount. Then more problems – and only four weeks to go
I hired wedding outfits for myself and my seven groomsmen from Moss Bros in London’s Regent Street, and we were measured in early January.
I selected a faded blue French Connection suit and was told it would be available for collection at my local branch in Ilford at the beginning of March, four weeks before the wedding.Read more
Sales rise and margins improve after decision not to hold mid-season saleMany high street chains may be struggling, but Moss Bros remains in fashion.The tailoring group has reported a better than expected 5% rise in total like for like sales in the 15 …Read more
Suit specialist unveils plan to open standalone shop in Dubai as part of further expansion overseasMoss Bros is to open a store in Dubai this month, its first outlet outside the British Isles and Ireland.The suit specialist, which has been testing the …Read more