UK firms overcharging loyal customers could soon face instant fines

Watchdog could get new powers over mobile, broadband and insurance providersFirms that exploit consumer loyalty by overcharging longstanding customers could soon face instant fines under plans unveiled by the government.The “loyalty penalty” is estimat…

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Amazon and Morrisons expand same-day grocery delivery service

Deal puts pressure on rival supermarkets as online giant moves deeper into UK sectorAmazon is ramping up the pressure on the UK’s traditional food retailers after signing a new deal with Morrisons to deliver groceries across the UK.Morrisons groceries …

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‘My flat was built in 2017 so why can’t I get BT or Sky broadband?’

Jennifer Offord’s new-build does not allow her to sign up to internet and TV from major providersWater, gas, electricity and broadband are essential household utilities, but a large number of new homes are being built without the infrastructure for a d…

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How the Amazon-Google-Uber effect sets inflation | Mohamed El-Erian

Tech innovations have driven the drift down in prices – policymakers ignore such forces at their peril Debates about inflation in advanced economies have changed remarkably over the past decades. Setting aside (mis)measurement issues, concerns about de…

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Cryptocurrency scams triple in a year – at £27m total cost to victims

Fraudsters use professional-looking websites and promise high returns Investment scams involving cryptocurrencies such as bitcoin and foreign currency trading have tripled in a year, with the average victim losing £14,600, according to the UK’s Financi…

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