The £45,000 deposit for our first home was stolen and the banks did nothing

Imagine the horror of losing all to fraudsters who hacked emails and diverted the cash to a bogus accountBack in March, everything was looking good for Nikhil Dudeja. He and his wife Richa were about to buy their first dream home with the £45,500 depos…

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£50,000 for being hit by a rugby ball: when compensation culture goes mad

Stadium managers are facing a new world of spectator litigation – with talk of nets having to be placed around pitches to avoid potentially huge claimsImagine you bag some tickets to watch England play rugby against Ireland at the magnificent Aviva Sta…

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The end of a scandal: banks near a final release from their PPI liabilities

As the deadline approaches, the loss of payouts will have a big impact on the claims industry – and, some fear, the economyIt’s a date that some in Britain have been dreading, but that for others can’t come too soon. No, not 31 October, the Brexit date…

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NatWest and RBS customers hit by credit card glitch

Outage comes as many people prepare to pay monthly billsNatWest and Royal Bank of Scotland customers have been hit by computer problems preventing them from accessing credit card information, and the bank’s call centres are unable to deal with credit c…

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